職缺說明
HMI Applications Engineer _ J-00293706
(ASML)台灣艾司摩爾科技股份有限公司
工作內容
- 工作描述:
- Your main responsibilities:
-Provide technical support / recipe setup at customer sites.
-Troubleshoots recipe / equipment problems. Co-work with HW and support teams for troubleshooting and result test after escalation.
-Complete on-site diagnostics and service calls. Handles complete product functionality in the various product families/platforms.
-Responds to emergency service calls as required.
-Instructs customer operating technicians on system operation and maintenance.
-Help the sales department with customers needing help or advice in applying the company’s products.
-Help the marketing department to collect competitor information during customer communication and discussion.
-Provide bug issue and new feature reports to Jira system for escalation.
-Complete H2H tool performance and gap defect with competitive tools.
-Do 1st line customer management for job request, issue, and complaint. - 工作待遇:
- 面議
- 上班地點:
- 新竹市
- 上班時段:
- 日班,
- 需求人數:
- 1人
條件要求
- 學歷要求:
- 碩士
- 工作經歷:
- 工作經歷不拘
- 科系要求:
- 未填寫
- 擅長技能:
- 具備駕照:
- 其他條件:
聯絡方式
- 聯 絡 人:
- Recruitment Taiwan
- 應徵方式:
- 洽詢聯絡人(點選下方取得更多應徵資訊)或專人媒合服務團隊(02-2701-3181轉302)。
- 更新日期:
- 2024-04-12